Effective Date: January 1, 2025
1. Introduction
At IQ Design Solutions, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://iqdesignshop.com) or use our services. By using our site and services, you agree to the practices outlined below.
2. Information We Collect
We may collect the following types of personal information:
Contact and Order Details: Name, email address, shipping address, and payment details when you place an order or submit a design request.
Design Submissions: Files and information (such as logos, images, and notes) submitted via email or form to fulfill custom design or print requests.
Newsletter Sign-Ups: If you opt in to receive updates or marketing communications, we collect your email address for that purpose only.
Payment Information: Payments are processed securely by trusted third-party providers. We do not store credit card or payment details on our servers.
3. How We Use Your Information
We use your information for the following purposes:
To process and deliver your orders and custom design requests
To communicate with you regarding your orders or inquiries
To send marketing communications, if you have explicitly opted in (you may unsubscribe at any time)
To comply with legal obligations and maintain platform security
4. Order Fulfillment & Third-Party Services
To fulfill your orders and operate our services, we may work with trusted third-party providers. These may include services for payment processing, printing, shipping, hosting, and analytics.
Such providers are granted access only to the data necessary to perform their functions and are contractually obligated to safeguard your information in accordance with relevant privacy laws.
5. Cookies
We use cookies and similar technologies to enhance your experience on our website. Cookies may be used for:
Remembering your login information or preferences (if applicable)
Tracking site usage for performance improvements
Providing personalized experiences
You may disable or manage cookies through your browser settings. For additional information, refer to our Cookie Policy.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, including fulfilling your orders, complying with legal obligations, and resolving potential disputes. Order records and communication history may be stored according to applicable retention standards.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data. Sensitive information, including payment data, is handled exclusively through secure and industry-compliant third-party services.
8. International Data Transfers
As part of providing global services, your personal information may be transferred to and processed in countries outside your jurisdiction, including countries that may not have equivalent data protection laws. In such cases, we ensure that appropriate safeguards are in place to protect your data.
9. Your Data Rights
You have the right to:
Request access to the personal information we hold about you
Request corrections or deletions of your data
Withdraw consent or opt out of marketing communications at any time
To exercise your rights, please contact us at hello@iqdesignshop.com. Requests will be reviewed and processed within 14 business days.
10. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any updates will be posted on this page with the revised effective date. We recommend reviewing this policy periodically to stay informed about how your data is handled.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, you may contact us at:
📧 Email: hello@iqdesignshop.com