Welcome to IQ Design Shop! By using our website (https://iqdesignshop.com) and purchasing our products or services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. General Terms

• These Terms and Conditions (“Terms”) apply to all orders placed through our website.
• By accessing or using our website, you agree to comply with these Terms, as well as our Privacy Policy.
• We reserve the right to change, modify, or update these Terms at any time. Any changes will be posted on this page, and the “Effective Date” at the top will reflect the latest revision.

2. Products and Services

• Custom Products: We offer custom-designed products and bespoke design services. By placing an order, you agree to provide accurate information (such as logos, pictures, or text) to facilitate the customization process.
• Third-Party Suppliers: We use third-party suppliers, including Printful, to fulfill your orders. By placing an order, you consent to us sharing your order details with these suppliers for fulfillment purposes.
• Product Availability: We strive to ensure that all products listed on our website are available for purchase. However, availability may change, and we cannot guarantee that a product will be in stock at the time of your order.

3. Order Process and Payment

• Placing an Order: By submitting an order on our website, you are offering to purchase the products in accordance with these Terms. We reserve the right to accept or decline your order at our discretion.
• Payment: We use third-party payment processors, including Stripe and PayPal, to securely process your payments. You agree to provide accurate payment information at the time of purchase. We do not store payment details directly.
• Pricing: All prices listed on our website are in [currency] and exclude applicable taxes, shipping fees, and any other charges. Shipping fees will be added during the checkout process based on your location.

4. Shipping and Delivery

• Shipping: We use Printful and other third-party suppliers for order fulfillment. Your order will be shipped directly from the supplier to you. Shipping costs and delivery times will be calculated at checkout.
• Delivery Times: Delivery times vary based on your location and the fulfillment method chosen. We provide estimates but cannot guarantee exact delivery dates. Delays may occur due to factors beyond our control, such as shipping carrier delays.
• International Orders: We ship worldwide, and you are responsible for any customs duties or import taxes that may apply to your order. Please check with your local customs authority for further details.

5. Returns, Refunds, and Exchanges

• Custom Orders: Custom-designed products are created based on your specifications, and returns or exchanges are only accepted if the product is defective, damaged, or there was an error in the customization.
• Refunds: If your order is eligible for a refund, we will process it through the payment method used at checkout. Please allow 14 business days for the refund to appear in your account.
• Order Cancellations: Orders can be canceled before they are processed by our suppliers. Once the order has been processed and fulfilled, cancellations may not be possible.

6. User Responsibilities

• Accuracy of Information: You are responsible for ensuring that the information you provide during the ordering process is accurate and up to date. This includes shipping details, contact information, and any customization requests.
• Prohibited Use: You may not use our website for unlawful purposes or to upload or transmit content that violates intellectual property rights or is harmful, offensive, or illegal.

7. Intellectual Property

• Website Content: All content on our website, including text, images, graphics, logos, and design, is the property of IQ Design Shop or its licensors and is protected by intellectual property laws.
• User Content: By submitting logos, images, or other content for customization, you grant us a license to use that content solely for the purpose of fulfilling your order. You retain ownership of your content, but we are not liable for any intellectual property infringements associated with the content you provide.

8. Limitation of Liability

• Product Quality: While we strive to offer high-quality products, we are not responsible for any defects or issues arising from third-party suppliers such as Printful or any issues during the shipping process.
• Indemnification: You agree to indemnify and hold harmless IQ Design Shop, its employees, agents, and third-party suppliers from any claims, damages, or liabilities arising from your use of our website or products.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Termination

We may suspend or terminate your access to our website at our discretion, without notice, for any violation of these Terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the competent courts of [Your Location].

12. Contact Information

If you have any questions about these Terms and Conditions or your order, please contact us at:

Email: hello@iqdesignshop.com